Terms of Service

Last updated: October 28, 2026

These terms govern your use of Downpick at downpick.app. By creating an account or using the service you agree to them. If you do not agree, do not use Downpick.

Eligibility & where Downpick is offered

Downpick is operated from the United States and is offered only to users located in the United States. We do not offer or direct the service to persons located in the European Economic Area, the United Kingdom, or Switzerland. By creating an account you represent that you are not located in those regions. We may decline or close registrations, and refuse payments, when they indicate the account is used from a region where Downpick is not offered.

Your account

You are responsible for keeping your credentials secure and for activity under your account. Provide accurate information and notify us of any unauthorized use.

Your content

You retain ownership of the content you add — bands, songs, setlists, gigs, notes, lyrics and audio. You grant us the limited rights needed to store, process and display it back to you and the bandmates you share it with.

You represent and warrant that you own or have all necessary rights, licenses, and permissions to upload and use any content you submit to Downpick. You are solely responsible for ensuring your uploaded media does not infringe the intellectual property rights of others.

Downpick is a rehearsal and performance tool, not a music library. We do not supply recordings, and we do not help you obtain them. Uploading a recording you do not have the rights to use is a violation of these terms.

Copyright & DMCA

We respect intellectual property rights and respond to valid notices of claimed infringement under the Digital Millennium Copyright Act.

To report infringement, send a written notice to our designated agent at dmca@downpick.app that includes: your physical or electronic signature; identification of the copyrighted work claimed to be infringed; identification of the material you say is infringing and enough detail for us to locate it; your contact information; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

We remove or disable access to material that is the subject of a valid notice and notify the member who submitted it. If you believe material was removed in error, you may send a counter-notice to the same address containing your signature, identification of the removed material and its former location, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, your contact information, and your consent to the jurisdiction of the federal court for your district (or, if outside the United States, any district in which we may be found). We may restore the material after the period the statute allows.

Repeat infringers. We terminate the accounts of members who repeatedly infringe the copyrights of others. Depending on the circumstances we may also remove content, suspend a band, or terminate an account for a single clear violation.

Acceptable use

Use Downpick only for lawful band and gig management. Do not abuse, disrupt, reverse-engineer, or attempt to gain unauthorized access to the service or other users' data.

Stage Player desktop app

We grant you a limited, revocable, non-transferable right to install and use Stage Player with the Downpick service for your band's rehearsals and performances. Stage Player checks for signed updates automatically and may replace its installed version after you quit when doing so is safe. Older versions may stop synchronizing new shows after a newer release is fully deployed; already cached shows remain available. You may remove Stage Player at any time if you do not accept an update.

Stage Player transmits control instructions to equipment you select; Downpick does not inspect that equipment, approve its placement, verify venue rules, or assess fire-code or fire-detection requirements. You are responsible for venue permission, detector policy, safe placement and fluids, observing the manufacturer's limits, and keeping an appropriate physical stop available whenever you control lighting or atmospheric effects.

Paid subscriptions

Basic and Pro subscriptions are billed in advance through Stripe at the price and monthly or annual cadence shown before checkout. Annual prices include the displayed 20% discount from twelve monthly payments. Applicable tax is calculated at checkout. Subscriptions renew automatically for the same cadence until cancelled.

Each Pro band plan includes 40 GB of Stage Player show downloads per UTC calendar month. Unused allowance does not carry over. Already cached shows remain available when the allowance is used up; new show audio waits for the next UTC reset.

Band Owners change or cancel a band's plan in Band Settings, which shows the amount due and when the change takes effect before you confirm. Upgrades and switches to annual billing take effect immediately with a prorated charge. Downgrades, switches to monthly billing, and cancellation take effect at the end of the current paid period, and access continues until then. During a trial, changes take effect when the trial ends. A card-required trial converts to the selected paid plan when the trial ends unless cancelled beforehand. The Stripe billing portal is used only to update the payment method and view invoices.

Except where law requires otherwise, completed charges are not automatically refundable. Contact support@downpick.app to request a case-by-case review. Deleting a band immediately ends its plan and does not itself create a refund. Deleting your Downpick account does not change any band's plan.

Live performance risk

Software, computers, audio interfaces, networks, and connected equipment can fail without warning, including in the middle of a show. You are responsible for deciding whether Downpick suits each rehearsal and performance, testing your setup beforehand, keeping a backup plan, and deciding how to continue if playback, click, lighting, or remote control stops.

Disclaimer of warranties

Downpick, including Stage Player, is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, that playback, timing, or synchronization will be accurate, or that content will not be lost.

Limitation of liability

To the fullest extent permitted by law, Downpick and its owners, employees, and suppliers are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, performance fees, bookings, goodwill, or data, arising out of or relating to the service, including a failure or interruption during a rehearsal or performance, even if advised of the possibility of those damages.

Our total liability for all claims relating to the service is limited to the greater of the amount you paid us for the service in the 12 months before the event giving rise to the claim, or US$50. Some jurisdictions do not allow certain exclusions or limitations; where that is the case, they apply to the fullest extent the law allows.

Indemnity

You will defend, indemnify, and hold Downpick harmless from third-party claims, losses, and expenses, including reasonable attorneys' fees, arising from your content, your performances, equipment you control with Stage Player, or your breach of these terms.

Availability & changes

We may update, suspend, or discontinue features, and may revise these terms; continued use means you accept the changes.

Contact

Questions? Email support@downpick.app.